Google now lets restaurants switch off individual third-party ordering providers from the Business Profile dashboard, Search Engine Journal reported on Oct. 28, citing an announcement Google’s Lisa Landsman made on LinkedIn. The setting decides which ordering options appear on a profile across Search and Maps. When a commenter asked about availability, a Google product manager answered “all” countries.
Until now, the exit ran through the provider. A restaurant could request removal, but the delivery platform had to process it, and Google’s help page gives providers five business days. Search Engine Journal compared two versions of the policy Google sets for ordering providers. The May archive put the removal burden on each platform. The current version, updated Oct. 19, drops the five-day wording but still says providers must drop any restaurant that asks.
The control itself is simple. A screenshot in the post shows a “Manage provider” panel with one toggle for pickup and another for delivery, each enabled. A restaurant could, in theory, keep a platform for one mode and hide it for the other. Search Engine Roundtable’s Barry Schwartz named Uber Eats, DoorDash, Instacart, and Grubhub as examples of services owners can now disable, and called the feature a long-requested one.
The stake is the order path. Every provider link on a profile is a route from a hungry searcher to a sale, and a platform route typically means the platform’s fees come out of that sale. Landsman herself pointed to operations and margins as reasons to turn a provider off. A restaurant that wants diners on its own ordering page can now remove competing links without a ticket.
Google also argues for restraint. Landsman wrote that diners often favor apps where they hold a subscription or a saved card, so listing several familiar providers can catch orders that might otherwise leave. That is a platform claim. The post offers no figures on how often a listed provider wins an order that would have left entirely.
Gaps remain. Search Engine Journal found that Google’s ordering-options help page, as of Oct. 28, does not describe the new option. The post also did not say whether owners can apply the switch to many locations at once or via the Business Profile API, a point raised in the comments. For agencies and multi-location brands, that decides whether this is a quick cleanup or a profile-by-profile chore.
Defaults matter too. Google’s policy says new partner integrations start switched on, so providers stay listed until someone acts.
Agencies with restaurant clients should open the “Food ordering” list on each profile this week, compare every provider’s fees against the restaurant’s own ordering link, and decide deliberately which paths customers see.
Source: Search Engine Journal, published Oct. 28, 2026, with additional reporting from Search Engine Roundtable.
